To Our Valued Clients
Due to the COVID-19 pandemic we are using best practices for social distancing to keep our staff and clients safe.
We are maintaining our hours but are requesting that all clients conduct business with us over the phone or email whenever possible. The majority of our staff are working remotely.
We are accepting walk-in clients, but prefer for you to call for an appointment as we can only have three visitors at one time. All visitors are asked to sanitize hands and wear a mask at all times.
Hours of Operation
Monday-Friday, 8:00 am – 6:00 pm
Saturday: 10:00 am – 4:00 pm
ICBC has allowed us to process the following transactions by phone during this time:
The following can be done via phone at 604-255-4616 or contact your current Reliance Team member directly.
Please provide your full name and contact information.
- Policy Changes
- Storage Policies
- Temporary operating permits.
In-Person Appointments during COVID-19
The following can be done in person and require an appointment. We will work with you to find a convenient time that allows for a safe transaction. Please call us at 604-255-4616.
- New plates
- Transfer of ownerships
- New registrations
For the safety of our staff during COVID-19, appointments will not be given to clients who:
- Show any symptoms such as fever, coughing or difficulty breathing;
- Have travelled outside of Canada within the last 14 days;
- Has had close contact with anyone who has been diagnosed with COVID-19 in the last 14 days.
Despite the challenges we are all facing, we are still determined to provide the very best customer service that you have come to expect from Reliance. If you have any questions, please contact us at firstname.lastname@example.org
Thank you in advance for helping us keep you, our employees and our community safe. We also want to take this opportunity to thank you for your patience, understanding and continued support.
Stay safe and healthy!
Chris Ball, CEO
Reliance Insurance Agencies Ltd.
Reliance Insurance is your partner and advisor for all your insurance needs.
You may need:
Get the correct coverage for your home with our proprietary risk strategy service.
Contractual Liability Insurance
Cover your business both ways with contractual liability insurance.
Business Interruption Insurance
Prevent loss of income if your premises are damaged.
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